Meet your Customer Care Rep

Chapter 2: Meet your Customer Care Rep

Meet your Customer Care Rep

with Cathy Galora, Customer Care Manager, Maverick

Meet Cathy Galora, your customer care manager. Cathy and her dedicated team dedicated are here to ensure your post-purchase to the occupancy experience is seamless and enjoyable!

Please reach out to them if you have any question, a concern, or simply want to share your thoughts.

Next Episode

Episode List

Chapter 0: Introduction
- 0.1 Introduction
  
  with Emma Guizzetti-Stuebing and Josie Arcella
Chapter 1: About Maverick & the Neighbourhood
- 1.1 Overview of Empire Maverick's Building
  
  with Mary Jo David
Chapter 2: Meet your Customer Care Rep
- 2.1 Meet your Customer Care Rep
  
  with Cathy Galora
Chapter 3: Tarion/HCRA
Chapter 4: Pre-delivery Inspection (PDI)
- 4.1 PDI's
  
  with Leeanne Wintjes
Chapter 5: CrossBridge
Chapter 6: Legal

Meet your Customer Care Rep

Episode List

Chapter 0: Introduction

0.1 Introduction

Chapter 1: About Maverick & the Neighbourhood

1.1 Overview of Empire Maverick's Building

Chapter 2: Meet your Customer Care Rep

2.1 Meet your Customer Care Rep

Chapter 3: Tarion/HCRA

3.1 About Tarion

3.2 Individual Unit & Common Element Warranty

3.3 Warranty Submission Intervals

Chapter 4: Pre-delivery Inspection (PDI)

4.1 PDI's

Chapter 5: CrossBridge

5.1 About CrossBridge

5.2 Title Ownership vs. Joint Ownership

5.3 Working with the Board

5.4 Security

5.5 Renting Out Your Unit

Chapter 6: Legal

6.1 Unit Possession vs Ownership

6.2 Interim Occupancy

6.3 Interim Occupancy Fees

6.4 Registration & Final Closing